The Water You Don't See
Water Removal and Dehumidification
Even small water damages have the potential to cause serious structural and indoor air quality issues over time.
The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO Northwest Bergen / Southern & Eastern Rockland County has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform.
We have a full arsenal of drying equipment. Here are a few of the tools used by our trained SERVPRO staff.
- Moisture Sensors are used to detect moisture in carpets, baseboards and walls.
- Moisture Meters are used to determine the actual moisture content of various materails. The moisture tester provides accurate readings, allowing SERVPRO to monitor the drying process.
- Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO staff can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
- Ultra Low-Volume (ULV) Foggers will atomize liquid deodorizing agents, producing a fine mist that can easliy penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas.
- Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attch to and neutralize odor-causing particles.
The bottom line? SERVPRO of Eastern Rockland County we have the training and equipment to help make it "Like it never even happened."
Be Informed and Prepared: Build A Kit
Storm Damage Remediation and Restoration
The goal of September being Preparedness Month is to inform the public of storm safety.
In our area we don't get hurricanes often, however we can get severe storms and being prepared is still important.
Build An Emergency Supply Kit:
- Water-1 gallon per person per day
- Food-non-perishable 3-day supply
- Manual can opener
- Battery operated radio, preferrably a NOAA Weather Radio
- Flashlight and extra batteries
- First Aid Kit
- Whistle to signal for help
- Dust mask or bandanas
- Plastic sheeting, garbage bags and duct tape
- Hygiene items
- Fire extinguisher
For more information on building a kit visit https://www.ready.gov/build-a-kit
The Science Of Drying
Water Removal and Restoration
Did you know there is a science behind the process of drying? SERVPRO has both the training and equipment essential to restoring a water damaged structure to its preloss condition.
SERVPRO is trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages.
- Inspect the building to detect every component that is wet, to help prevent seconday damage form happening.
- Measure how much moisture is in the wet materials and monitor whether the materials are drying properly.
- Speed up Mother Nature by using professional dying epuipment.
The bottom line? SERVPRO has the training and equipment to help make water damage "Like it never even happened."
Do You Have MOLD?
Mold Mitigation Process
No matter how big or small the mold problem may be, SERVPRO is your remediation and cleanup team. Mold can be a serious issue and should be handled by professionally trained remediation experts.
If you have a mold problem in your home or business, consider the following facts:
- Significant mold growth can occur in 48-72 hours.
- Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
- A strong, musty odor may indicate hidden mold behind drywall or under carpeting.
Every mold damage scenario is different, and requires a unique solution, but the general mold remediation process is the same. The steps listed below illustrate our “typical” process:
- Call SERVPRO
- Inspection and Mold Damage Assessment
- Mold Containment
- Air Filtration
- Removing Mold and Mold-Infested Materials
- Cleaning Contents and Belongings
SERVPRO can make it "Like it never even happened."
Are You PREPARED?
How quickly you company can get back to business after a fire, flood, or storm often depends on the emergency planning done today. The regular occurrence of natural disasters demonstrates the importance of being prepared for any emergency. While each situation is unique, your organization can be better prepared if you plan carefully, put emergency procedures in place, and practice for all kinds of emergencies. Review the following questions to learn if your company is prepared.
Be Informed: Do you know what types of emergencies might affect your company?
Develop a Business Continuity Plan: Do you know which staff, procedures, and equipment are absolutely necessary to keep operating? Are you ready for utility disruptions? Do you have a plan if your building is not accessible? What will you do if your suppliers are impacted?
Prepare Your Emergency Plan: Do you have an plans for evacuation and shelter? Do you have plans for communications with employees before and during? Do you have copies of buildings and site maps with utilities and emergency routes marked? Are any employees trained for medical emergencies?Practice the Emergency Plan: If you have a plan, have your practiced it recently? How often do you review the plan? Do you have to coordinate the plan with other businesses?
Review Insurance coverage: Have you review your insurance coverage recently to see if you're covered in a disaster?
Secure Your Facility and Equipment: Have you conducted a room to room survey to determine what can be strapped down and secured?
Improve Cyber security: Do you regularly install patches to your software? Have you installed a firewall on your computer? Do you update your antivirus software?
Promote Family and Individual Preparedness: Do you encourage employees to have a personal emergency supply kit and a family communication plan?
If you answered "NO" to any of these questions, visit https://www.ready.gov/ and learn how to better prepare your business, employees, and family.
Proper Cleanup Procedures
Water Restoration Procedures
Clean Water Or Contaminated Water
When your home or business suffers from a water damage disaster, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, other water source, and rainwater. The term grey water is used to describe slightly contaminated water, which is usually clean water that has been left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water typically caused by sewage damage, flooding or any type of natural disaster.
When you have water damage, don't leave your property to chance. Call SERVPRO to professionally cleanup any size disaster.
September is National Preparedness Month: Be Ready for whatever happens with the SERVPRO ERP
September is National Preparedness Month, and it is the perfect opportunity to share the benefits of having a readiness plan in place with your customers, employees and family.
The SERVPRO Emergency READY Profile (ERP) will help ensure you and your business are "Ready for whatever happens." In the event of an emergency, the SERVPRO ERP can help minimize business interruption by having an immediate plan of action in place for your facility.
Advantages of the SERVPRO Emergency Ready Profile:
- The no-cost assessment ERP is a comprehensive document containing critical information about your business, including emergency contact information, shut-off valve locations, and priority locations.
- The ERP is also accessible online using your computer or tablet; download the SERVPRO free Ready Plan APP to access this information at any time using your smartphone or tablet.
- Establishes SERVPRO as your disaster mitigation and restoration provider. Knowing who to call in advance is key to a quick response and timely mitigation, helping to minimize the amount of time your business is inactive.
Preparation is the key to making it through any disaster, whether it is a small water leak, a large fire or an area flood. No one plans on a disaster, but now you can have a plan in place when it happens.
The Science of Drying
Commercial Drying Equipment
Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. SERVPRO technicians are trained in the science of drying and follow strict industry approved standards. This helps lower the chances of any secondary damages like mold growth.
Here are the steps we will take to ensure your water damage restoration is handled correctly and efficiently.
- Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
- Measure how much moisture is in wet materials is in wet materials and monitor whether the materials are drying properly.
- Speed up Mother Nature by using professional drying equipment.
What exactly does it mean to help "speed up mother nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air-is drier. The only issue is that nature often takes too long and secondary damage such as mold may occur. SERVPRO has special equipment and tools to help dry hard wood floors, and hard to reach spaces inside walls. We use modern moisture monitoring equipment and a proven scientific process called DryBook to help speed the drying of your home or business. DryBook is a proprietary tool that provides real-time documentation and updates on the drying process. It helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. SERVPRO has the training, equipment and technology to help make your water damage disaster "Like it never even happened."
As summer approaches it is time to consider safety precautions for extreme heat. Heat affects all people, but is particularly dangerous for the sick, elderly and young. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect.
According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs and pavement, to temperatures 50-90° F hotter than the air, while shaded or moist surfaces often in more rural settings remain close to air temperatures."
Whether you are in an urban or rural area, there are several things you can do to prepare for an prevent extreme heat from affecting you and your family. If possible stay indoors I the air conditioning. Remember to bring your pets indoors, or have shade and water available for them at all times. Stay hydrated and limit alcohol and caffeine intake.
If you must venture outdoors, wear light-colored, and loose-fitted clothing. It is also important to wear sunscreen when outdoors, and follow the instructions for application.
Pay attention to signs of heat exhaustion, which include: heavy sweating, weakness, cold, pale and clammy skin, nausea or vomiting, and fainting according to the Center For Disease Control And Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103°+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Try to reduce the body temperature with cool, wet clothes or a bath. Do not give the person with heat stroke fluids, and treat the situation as a serious medical emergency. (CDC)
If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15° hotter.
Extreme Heat Safety Tips to Prepare Your Home
- Install window air conditioners snugly, insulate if necessary
- Check air-conditioning ducts for proper ventilation
- Install temporary window reflectors (for use between windows and drapes). Aluminum foil covered card board can be used to reflect heat back outside.
- Cover windows that receive morning or afternoon sun with drapes, shades, awnings, or louvers, to reduce the heat that enters a home by up to 80%.
Extreme Heat is a serious danger. For more information on preparation and prevention, visit https://www.ready.gov/ or https://www.cdc.gov/disasters/index.html
The Mold Mitigation & Remediation Process
When there's a water intrusion, like a roof leak from a storm or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. SERVPRO technicians have the training, protective gear, specialized equipment and cleaning products to handle your mold problem.
Call SERVPRO, the mold cleanup and restoration process begins when you call. Our customer service will ask a series of questions to help determine the necessary equipment, resources, and personnel needed.
Inspection & Damage Assessment, we will inspect your property for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view.
Mold Containment, we use various containment procedures that prevent the spread of mold. The contaminated area is isolated with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup.
Air Filtration, equipment captures microscopic mole spores our of the air. Technicians use powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.
Removing Mold & Mold-infested materials, is dependent on the amount of mold growth and the type of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth.
Cleaning Contents & Belongings, we clean your furniture, decorative items, curtains, and other restorable items affected by mold. A variety of cleaning techniques are used to clean and sanitize your belongings. Technicians will also remove odors and deoderize using fogging equipment.
Restoration, may include removing drywall, subfloors, and other building material depending on the level of mold damage. Restoration may involve minor repairs such as replacing drywall, painting, and installing new flooring. Or major renovations if the mold damage is extensive.
SERVPRO of Eastern Rockland County is locally owned and operated—so we live and work here too and are proud to be part of this community. We are proud to provide mold remediation services in our community.