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Keep Fire Out of Your Fall Plans | SERVPRO? of Eastern Rockland County

9/16/2021 (Permalink)

a small campfire burning bright in the dark night Be mindful about fall fire safety. Always remember that SERVPRO of Eastern Rockland County is the trusted leader in the restoration industry.

Ahh, autumn in New City. There’s just something magical about it—leaves are dropping and changing, there’s football everywhere you turn and everything smells like pumpkin spice.

Campers and hikers squeal with delight, and bags of candy begin to accumulate at your house to give out to costumed wanderers.

But even this most pleasant season brings potential for fire danger, so let’s take at a few areas in which you need to exercise caution.

Campfire Safety

Building a campfire properly is as important as putting it out properly. Use matches or a lighter only—never use an accelerant like kerosene or lighter fluid.

Build your fire safely out from under any low branches, and at least 25 feet from any structures, buildings or tents.

Make sure your fire is completely extinguished before you leave camp. Douse every last ember with water until the wood and ash is cool to the touch.

Leaf Burning

You have a few options when it comes to leaf removal. You could have them hauled away or mulched, but some residents choose to burn them as well.

You’ll need a permit and proper fire safety methods, however. Build any open flame at least 50 feet away from your home, and use a burn barrel if you can.

Also, burning anything besides organic yard material is prohibited, as it presents both fire and environmental hazards.

Space Heaters

Portable space heaters are a major cause of home fires as weather cools down. If you’re using one to heat your personal space on cool mornings or evenings, make sure to keep it at least three feet from anything that is flammable, including furniture, curtains or clothes.

Keep heaters on a level surface away from any activity, and upgrade to a newer model with tip-over or overheating sensitivity.


We’ll get into detail later, but as you decorate for spooky season, make sure you’re keeping fire safety in mind, especially with the use of candles.

If a fire hazard should turn from potential to reality in your home, remember the trusted leader in the fire cleanup and recovery industry and contact SERVPRO to get your property fully restored right down to the smell of smoke.

Common Sources of Water Leaks and Damage | SERVPRO® of Eastern Rockland County

9/7/2021 (Permalink)

a leak in ceiling creating water lines running down an interior wall A water leak can turn into a big problem. Contact the SERVPRO of Eastern Rockland County team if you are dealing with any water damage.

Nobody expects water damage, caused from with in our homes, but occasionally, we have to deal with it anyway.

But knowing the typical places these kinds of accidents may occur is a first (and big) step toward keeping them from happening.

Toilets. The toilet is one of your most-used water sources, and that means that the rubber flapper inside the tank and the valve seal underneath it are prone to wear out and develop leaks over time.

Appliances. Your refrigerator, dishwasher or any appliance that transports water may develop leaks from various hoses or joints. Washing machine disposal pipes are particularly prone to deterioration, and old water heaters have even been known to burst.

Clogged gutters. Leaves fall, dirt collects and debris clogs. These things all happen in your gutters, and when they do, you’ll find yourself with water backing up into your house, either in the roof and attic, or streaming down interior walls.

Roof damage. Your roof really takes a beating, bearing the brunt of harsh, daily sunshine, regular rain and occasional hail. All these things can cause your shingles and flashing to degrade over time.

Pipes. Pipes fail for a number of reasons, from rust to water pressure to faulty joints. Keeping plumbing updated is a real headache-saver. Another scenario that’s harder to catch is the presence of tree roots in outdoor lines.

Blocked garbage disposals or other pipes. You probably know that coffee grounds can clog your disposal—foods like rice and potatoes can, too. Anything that collects into a sludge or retains a lot of moisture can cause backups or blockages.

Taking regular stock of your water systems at home can save you some hassle, time and frustration, and allow you to go to bed pretty confident that your house will be dry inside in the morning.

Learn more about water damage tips.

If a water leak erupts into a big problem at home, you’ve got the best team in the business on your side. Contact SERVPRO today so we can get started.

Be Prepared for Summer Storms | SERVPRO® of Eastern Rockland County

8/20/2021 (Permalink)

a large lightning strike in a dark stormy sky If storms cause damage to your home or business, SERVPRO of Eastern Rockland County is on the line, ready to make things right.

Summertime is here in all its glory, and for many it means making great memories outdoors, playing sports or taking trips to the coast. But does it ever seem like while it’s the sunniest time of the year, it’s also the most likely time for you to get caught out in a random thunderstorm that makes you have to retreat?

There’s a reason for that.

While summer (particularly August) in Rockland County has the highest percentage of sunshine of any time of the year, the warm summer air combines with moisture to create an environment more likely to produce thunderstorms.

Be Storm-Alert

While we often don’t worry much about plain old thunderstorms because we see them so often, we should never write them off as harmless. You should pay careful attention to local weather alerts and forecasts, and consider postponing outdoor activities.

Procuring a battery-powered NOAA Weather radio will help you remain informed even in a power outage.

Flooding can happen quickly in thunderstorms, especially in areas where drainage is lacking, and if a flood alert is issued you’d do well to cancel any travel plans until you know it’s safe. And check the backyard for items that might get blown over or away by heavy storm winds—see if you can tie them down or store them out of harm’s way until the storm passes.

Storm readiness isn’t something we get excited about, but it can’t be neglected—there are dozens of storm-caused deaths each year, and many of them are preventable.

Be Storm-Safe

Staying indoors can keep you safe from the highest probability of lightning strikes. And the fact that it may stop raining doesn’t necessarily mean the outdoors are safe again: You should wait until you’ve heard no thunder for 30 minutes to return outside. This means the storm is far enough away that lightning isn’t a danger.

While indoors during a storm, windows and showers should be avoided. Windows can break if lightning strikes the house (or if debris is flying in heavy winds), and showers and water conduct electricity well enough to make them dangerous.

Keep an emergency kit ready for extreme situations like hurricanes or tornadoes—they can be lifesavers if you have to evacuate or spend extended time without power.

Stay on high ground or in the highest floor during flooding, and don’t touch flood water as it may contain contaminants or harmful chemicals. If you encounter flooded roads, turn around. Flood water can hide a completely washed away road, and it can carry your car away into danger as well.

There are any number of dangers that can come into play in a thunderstorm, and it’s always best to be cautious and put things on hold until storms safely pass.

If storms cause damage to your home or business, SERVPRO is on the line, ready to make things right again.

Why Does New City Trust SERVPRO? | SERVPRO® of Eastern Rockland County

8/12/2021 (Permalink)

damaged furniture and other home items sitting outside of red brick house When you are dealing with any damage, immediate action is crucial. SERVPRO of Eastern Rockland County is your local restoration expert.

As a homeowner or business owner, you have a lot going on, and many points of focus that must be kept up in order to keep things running smoothly.

When a fire breaks out or a storm causes water damage, suddenly you are forced into one focal point: disaster recovery. But you’re a parent, an office manager, a small business owner; you’re not a professional cleanup and remediation expert, and the pressure of that sudden need should not be yours to bear.

That’s why SERVPRO of Eastern Rockland County is here—to relieve you of that pressure so you can keep your focus where it belongs: the employees in your business, or the family inside your home.

Here’s why thousands in Eastern Rockland County and millions nationwide trust SERVPRO.

We’re Always Ready and Faster to Any Size Disaster

We don’t have to get ready, because we stay ready—24 hours a day, everyday.

See, every minute you are forced to wait may mean more intense mold growth after a water damage, more deeply settled smoke smell or more soaked-through possessions. A rapid response is critical, and having a SERVPRO franchise right here in Eastern Rockland County gives you the dynamic duo of a local, agile team paired with a mighty nationwide network.

We’re Trained to Handle Residential and Commercial Services

Neither homes nor businesses are immune to the sting of natural or accidental disasters. But our five-plus decades of experience crafting custom solutions for both means that whatever the damage and whatever the cause, we can handle it.

We’ll Make It "Like it never even happened."

It’s almost like we were trained by ninja masters to leave no trace of our presence. We’ll finish your work so completely, efficiently and thoroughly, there won’t be a stitch visible that shows that work was even done.

We Offer the Services You Need in a Changing World

Deep cleaning is at a higher premium than ever, and we offer proprietary, ultra-high-grade cleaning options to keep any building free of spreadable pathogens. You get an incredible clean, and your guests get peace of mind.

*Regardless of why you need cleanup or disaster recovery, SERVPRO has the tools, the technicians and the training to get your situation under control. When you’re ready to get help from the best, get in touch with SERVPRO. *

Your Surroundings Can Protect You From Wildfire | SERVPRO® of Eastern Rockland County

7/23/2021 (Permalink)

a gated long brown pebble driveway tucked next to a large brick home If your home is damaged by fire or any other reason, SERVPRO of Eastern Rockland County is ready and able to repair any damage.

It’a a nightmare scenario for any home or property owner—seeing a wildfire come near and threaten to destroy one’s home. It may not happen often in New York, but wildfires are more common than you think. And considering the speed and veracity with which they spread, and how much combustible material is all around, it’s a wonder we can contain them at all.

But there are practical steps we can take to prevent and combat wildfires, beyond the significant difference we could make by just being more careful.

Let’s look into one of those steps: defensible space.

What Is Defensible Space?

It’s not about fighting Martian invaders—“defensible space” is a wildfire defense method employing a series of buffer zones you create around your property. By planting and pruning intentionally and purposefully, removing things like dead trees and brush which help fire spread quickly, and adding areas of hardscape or gravel around your perimeter, you can give your property a fighting chance against wildfire.

Think of it as a safety barrier (aka defense), designed to safeguard your home by slowing or removing a fire’s fuel supply as it approaches your home. It also gives firefighters a better chance of stopping a wildfire before it reaches the house.

Defensible space isn’t required by law in New York, but it’s a good practice to consider all the same.

Why Defensible Space Matters

While it’s true that the top states for wildfires are west of the Mississippi River, the fact is they can and do happen all over. There were over 59,000 wildfires across the United States in 2020, and almost 200 of them were in New York, burning up over 1,100 acres of land. (Told you we’d prove it.)

Even without California’s 10,000+ wildfires, that leaves an average of almost 1,000 fires per state, and what’s more, the first six months of 2021 have seen a 25% increase in fires already.

Defensible space is one more way we can make a difference in preventing and slowing destruction caused by wildfires.

SERVPRO of Eastern Rockland County is a experienced fire restoration company. After you have the safety plan in place, have our phone number on hand in case your home has a fire damage event. We have trained Service Technicians on call 24 hours a day, 365 days a year to help you in case of an emergency. Visit Fire Damage Services to learn more.

If your home is damaged by fire of any sort, wild or not, SERVPRO is ready and able to repair the damage caused. Get in touch today to get the pros on your team.

The Rising Tide of Severe Storms | SERVPRO® of Eastern Rockland County

7/8/2021 (Permalink)

a large yellow warning sign stating that there is stormy weather ahead When storms do damage, we go to work to make things right. Contact SERVPRO of Eastern Rockland County to start the restoration process.

The year 2020 happened to be a record-setting year for bad weather. 2020 saw more weather disasters than any previous year on record, and we certainly felt the sting of it here in Rockland County.

For a weather event to be classified as a disaster, it must cause a billion dollars in damages. 2020 saw 22 such events, plus a number of other damaging storms that didn’t reach that financial benchmark.

There were so many events that the NWS had to resort to using Greek letters to name them all.

Not Just Hurricanes

Hurricanes and tropical storms (such as Isaias, which knocked out power for 2.5 million in our local region) often bear the brunt of blame for causing destruction and financial damage, but in fact the most expensive disasters of 2020 in the contiguous United States were thunderstorms and tornadoes. Of the 22 major disasters in 2020, 14 of them were thunderstorms and storm systems.

This scenario shows the potential damage of a single storm: In August 2020, what started as a normal-looking line of storms in Nebraska churned into a devastating derecho (think of a tornado, but instead of rotating winds imagine slashing, straight-line blasts) which damaged over 10 million acres of Nebraskan corn fields. That’s almost half the crop of the corn-dependent state, and over 11% of the corn crop of the entire country. 

Storms are a potential problem for everyone, and as a home or business owner, you should take all the necessary precautions to protect your property and anyone in it from dangerous storms. But should those precautions prove insufficient or ineffective in an unexpected weather disaster, remember that you’ve got a friend in the restoration industry.

When storms do damage, we go to work to make things right. Contact SERVPRO today to see how we can help.

Putting Customer Safety First in a Post-Pandemic Environment | SERVPRO® of Eastern Rockland County

6/22/2021 (Permalink)

a SERVPRO employee placing a CSC sticker on building glass If you’re business has sanitation and cleaning needs, get in touch with the SERVPRO of Eastern Rockland County team.

The recovery from the COVID-19 pandemic is gaining momentum everywhere from suburban areas like Congers to major metroplexes like NYC that were major hotspots. Communities are seeing signs of “regular” life reemerge, and business owners are hopeful for a full return to normalcy as much as anyone.

But as society returns to habits of physical shopping, customers are more aware than ever of the need for a sanitized environment in which to shop, and it’s on you as a business owner to make sure their concerns are assuaged.

So what if we told you there’s a way not only to offer a next-level clean environment for employees and customers, but a way for them to know it before they even walk inside?

Get Certified: SERVPRO Cleaned

The Certified: SERVPRO Cleaned program gives your business access to high-grade, custom cleaning compounds and techniques that have been used to fight everything from MRSA to anthrax, and it provides ways for you to let your customers know their precious health is safe inside your building.

Let’s get the details and take a look at the three C’s of a Certified: SERVPRO Cleaned program.

Consult. We’ll have conversations with you about the specific areas your business needs addressed, and we’ll come up with a plan of attack to take care of them. It helps that SERVPRO of Eastern Rockland County is locally owned and operated, so we are already acquainted with many of the mitigating factors of the southern New York State area.

Clean. Once we have designed a plan unique to your business, we’ll get to work on what we do best—deep-cleaning. Really deep. We’ll sanitize your building with proprietary, hospital-grade cleaning methods no one else can offer. Your business will receive an extreme clean that meets or exceeds existing CDC standards, is NSF-tested for food safety and is EPA-approved for use around children, pets and the elderly. And this protection extends well beyond COVID-19—our deep-clean takes care of the everyday germs and pathogens that cause illnesses such as flu, cold and gastrointestinal disease.

Certify. Now you have earned, and can proudly display, the Certified: SERVPRO Cleaned shield on the outside of your business, letting employees and customers know before they cross the threshold of your door that you’ve gone the extra mile and then some to create a safe business environment for them. We’ll supply you with other digital and physical resources as well, so you can let everyone know that your business is providing the ultimate clean for their protection.

If you’re ready to get serious about sanitation and have your business Certified: SERVPRO Cleaned, get in touch today to get the best team in cleanup and restoration on your side.

Spring & Summer Backyard Safety Tips | SERVPRO® of Eastern Rockland County

6/8/2021 (Permalink)

flames and smoke from a bonfire Restoring fire and smoke damage is one of our specialties. Contact SERVPRO of Eastern Rockland County to learn more.

The newness of spring makes it a favorite seasons for many. Birds are singing, beautiful plants are springing up, and the weather is mild and enjoyable again. Kids are excited to be out of school, and there are a million reasons to get out and enjoy the outdoors.

This season also means the ubiquity of backyard events like family reunions and graduation parties, gender reveals, and church socials, all of which definitely call for a good barbecue session. What’s a party without chicken wings, right?

Unfortunately the rise in backyard activity also brings with it an increase in fires. In fact, spring sees more daily fires on average than any other time of year.

So what can you do to ensure your backyard parties are safe this season? Here are a few places to start:

The grill. Whether it’s propane, charcoal or a big fancy smoker, your grill needs fire to get going, and that makes it an automatic danger. Make sure the grill is sturdy and in good working order, and that it has no breaks, leaks or rusted-out spots. Never use liquid accelerants once the fire is going, and make sure the grill is safely away from anything flammable, including the side of the house. And don’t forget about cleanup! Almost 20% of grill fires are due to poor cleaning.

The fire pit. A favorite gathering place for many, the fire pit is a wonderful place for having conversation and roasting marshmallows in the evening. But make sure you are doing it safely. Never leave any fire unattended, and never leave children unattended beside any fire. Make sure you have a bucket of water with which to douse any errant flames, and use that same bucket to slowly, safely put out the fire when you’re finished. And avoid adding anything like leaves or pine needles to your fire, because those can easily create flying embers that put your yard and neighborhood at risk of wildfire.

The chimney and dryer vent. These aren’t technically backyard-related, but you should do them anyway while you’re thinking about fire safety in the spring or summer. Make sure your chimney gets clean and clear of built-up ash or soot, and check your dryer’s vent pipe to make sure that lint hasn’t gathered inside.

Your local SERVPRO technicians are on hand 247 for emergencies. If you encounter fire damage at your home or business, no matter the cause, we will be there faster and have it cleaned up sooner. Call or click today and experience the SERVPRO difference.

How Will I Know if My Basement Has Water Damage? | SERVPRO® of Eastern Rockland County

5/21/2021 (Permalink)

a grey basement showing signs of water damage SERVPRO of Eastern Rockland County is a full restoration company. Our restoration experts are on call and ready to help you determine the best course

The basement of your Rockland County home can be a great utility area in a home. It can serve as bonus living space if it’s fully furnished, but it can also serve as a storm shelter for the family if needed or just some extra storage.

But because true basements are mostly or fully underground, they are prone to taking on some of the water and moisture from the surrounding area, creating potential for some unwanted situations.

It’s almost a statistical certainty that at some point a homeowner with a basement will have to deal with some degree of water intake. Below, we will look at some of the signs that water damage is present in your basement. If you need mitigation or if you just need someone to take a closer look, our well-trained teams are always here to take your call.

Signs of Basement Water Damage

Unpleasant, musky odors. The groundwater that enters basement spaces may not be dirty like water that comes up from a sewer backup, but over time, it stagnates and evaporates, creating that signature basement aroma. Many people believe basements inherently smell a little musty, but that’s not the case. The odor arises when mold and mildew are present in the environment, and while they may be hard to see initially, they are easy to smell.

Flaking paint on masonry or walls. Even seasoned homeowners sometimes believe that a layer of waterproof paint will do the job when it comes to preventing water leakage from the outside. Unfortunately, even the best paint will only hold back groundwater leakage for so long. Water that seeps in will inevitably bubble under and flake the paint, creating cracks and gaps and laying the groundwork for mold and mildew.

Foundational cracks. Cracks in the foundation should be taken very seriously, even though many houses do shift over time. Cracks can show up in the floor, the ceiling or in your walls and often signify that dangerous pressure is being applied to your structure due to water leaks. If hairline cracks appear, don’t panic, but keep an eye on them. If they begin to expand, call us right away.

If you notice any of these signs in your basement, let us take a look. Our expert water restoration technicians can help you determine what is causing these issues and how to treat it properly. Contact us today to learn more.

A Look at What Dangers Thunderstorms Can Cause | SERVPRO® of Eastern Rockland County

5/11/2021 (Permalink)

a large lighting strike just in front of person driving down road Thunderstorms can pop up at any moment. Contact SERVPRO of Eastern Rockland County if you experience any damage.

The warmth of the spring and summer is a welcome change from the chill of winter, but this warm weather also means that thunderstorms are given ample opportunity to develop.

Thunderstorms become a regular occurrence when it is hot outside, which means that many people do not take them seriously when they become a possibility. Every thunderstorm has the potential to cause serious harm to those in its path and should be regarded with caution.

All thunderstorms contain thunder and lightning every time, in addition to heavy rain and wind. If a thunderstorm is classified as severe by weather authorities, that means hail is over an inch in diameter and winds are reaching speeds of 58 miles per hour. All of these conditions can cause serious injury and property harm to those impacted by the storm.

How Thunderstorms Can Be So Destructive

Damage and injury from lightning strikes. If there is thunder, lightning will always be present too—in fact, thunderclaps are actually caused by lightning strikes. Over 300 injuries annually are attributed to lightning strikes, in addition to the major property damage lightning can cause due to fires and falling trees.

Property damage due to hail. Hail is not present during every thunderstorm, but it is always possible and can be quite dangerous. Hail falls faster the larger it is, and can lead to injury, car dents and household damage. If hail impacts a home’s roof or siding, it can provide a way for water to work into the home and cause major water damage if left untreated over time.

Harm from flash flooding. Flash flooding is an extremely dangerous force because of how suddenly it can come about and the fact that it can occur nearly anywhere. During periods of heavy rain, storm drains can become overwhelmed and begin to overflow, causing flash flooding conditions that can be deadly. Just a few inches of water can knock an adult off their feet or move a car, so never come into contact with floodwater if it can be avoided.

Thunderstorms are dangerous and can cause significant damage to homes or commercial spaces. If you have damage due to a thunderstorm, you can count on us to help. Contact us 247 for more information about our storm restoration practices.